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Customer Information:  All contact information, details of transactions, and anything else pertaining to my customers will not be shared, revealed or otherwise allowed out of my head and hands without the customer's express written permission.  This includes any photographs of the customer unless said customer provides the photos and gives permission for them to be posted.

Custom Work Concepts:  I am willing to entertain just about any concept, idea or whimsy involving chainmaille work.  I do not judge customers by their interests or requests where chainmaille is concerned as it's none of my business. 

Important note:  For customers who are interested in BD/SM equipment of any kind, most of my work employs soft metals (aluminum, copper, silver, etc) which are normally not strong enough for serious BD/SM use.  Any work used with intent of putting higher-than-normal stress on the material (cuffs, restraints, etc) will specially need to be made with high-quality steel.  Please be specific if this is an important quality for your needs.  BD/SM items aren't part of my standard inventory, but again I don't judge or express my personal views on the subject - you tell me what you want, we work out the details, you make the payments and I make you what you asked for with my high standards for quality, strength and aesthetic appeal.

 
   

 

Limited Warranty:  The majority of my work is durable and resistant to scratches, mild impacts, water immersion and general wear and tear.  Any piece that exhibits obviously defects (like split metal rings or disintegrating rubber rings) I will repair for free.  Any accident that results in damage of an item I'm willing to repair for little or no cost based on the amount of damage, the accident that caused it and my own personal judgement at that time.

Payment:  I handle payments through Etsy as they have an excellent interface for displaying products with full descriptions and can link right to my Paypal account for money transactions.

For customers who want custom work done but may not be able to make the full purchase in one payment, a payment plan involving a percentage deposit (usually 25% of the total) and a negotiable payment schedule is doable.  All payments must be made prior to hand over/shipment of the work.  Receipts for each payment will be sent immediately upon receipt of payment.